She didn’t give herself away, the genuine smile on her face remained and there was no real visible rise of excitement in her cheek as I answered her “How can I help you today?” question with my matter of fact statement.
“Hi, I’ve just moved to town from The Netherlands with my family and I need to furnish a house.” Which certainly can’t happen everyday to a furniture salesperson. Especially so in the economic climate, or cloud, the USA is under.
“Okay, then. Tell me what you’re looking for”.
“Let’s start with dining rooms”. I said.
Then I shopped. Shopped until Andrew dropped (there is only so much couch jumping a six year old can do in an afternoon) and even as she totalled it all up and made arrangements for delivery later in the month, she appeared gathered and calm as if selling a full house of furniture to an eager buyer might be a run of the mill experience. I signed the receipts and sealed the deal. She just kept smiling. I had to giggle at her calm, really, and wonder at what her internal dialouge might have been. I am sure the words “ka-ching” had to be be intermingled with her thoughts as she reflected on her work day.
So, all for all, it’s right that I got a handwritten thank you note in the post the next day.
What a difference a day makes.